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Limits and timings

Limit Value Imposed by
Rendered signature size Under 30,000 characters Outlook
Image formats PNG and JPG. No SVG Outlook
Image delivery Inline cid: attachments, not hosted URLs Outlook

The size limit applies to the HTML, including any footer. Attached images do not count toward it. A publish that would exceed it is blocked in the portal.

See Outlook constraints.

Data Retention
Template version history Last 10 published bodies per template
Recently deleted templates 30 days, then purged by a daily sweep
Change log Indefinite
Signature telemetry Indefinite
Link click counts Indefinite
Operator audit log Indefinite
Change Time
Template publish Seconds
Staged publish, for the mailboxes in the slice Seconds
Promoting or abandoning a staged rollout Seconds
Version restore Seconds
Image upload or replacement Seconds
Footer edit Seconds
Banner window opening or closing Immediately
Assignment rules change Up to 10 minutes
Directory attribute change in Entra Within the cache lifetime, without a republish
Add-in manifest change Requires redeploy, plus 6 to 72 hours propagation and fresh consent
Initial add-in deployment 6 to 72 hours propagation

Assignment rules are slower than template edits because evaluating a rule needs directory data, so the per-mailbox result is cached for ten minutes.

Item Value
Percentage steps 10, 25, 50, then everyone
Rollouts per template One at a time
Evaluation frequency Every 15 minutes
Apply outcomes needed before any decision 20 on the new version
Soak per step 60 minutes
Failure rate that can trigger a rollback Above 10%
Margin over the current version needed to call it a regression 5 percentage points

Both conditions on the last two rows must hold before a rollout is pulled. See staged rollouts.

Item Value
Trial length 14 days
Price £0.70 per licensed mailbox per month
Billing period Monthly
Billable seat A licensed member mailbox
Free Shared and resource mailboxes, guests, disabled accounts
Seat sync Daily, with no mid-cycle proration

Once a trial ends without an active subscription, signatures stop being served. See billing.

Client Automatic on compose “My signature” pane
Outlook on Windows, classic and new Yes Yes
Outlook on the web Yes Yes
Outlook on Mac Yes Yes
Outlook for iOS and Android Yes No

Only one event-based add-in runs at a time. If several are deployed, they run sequentially.

Item Value
Read-only impersonation session 30 minutes, expiring on the server
Destructive operator actions Require fresh interactive re-authentication