Glossary

Active template The template served for new messages. A separate one may cover replies.

Add-in The Outlook extension, built on Office.js, that applies the signature when somebody composes a message.

Assignment rule An ordered predicate that picks a template for a person by directory attribute or Entra group membership. See assignment rules.

Banner A time-boxed campaign image injected above or below the signature. See banners.

Conditional section Markup of the form {{#field}}...{{/field}} that disappears when the underlying attribute is empty.

Direct tenant A tenant that signed up itself and pays for itself, as opposed to one managed by a partner.

Draft A template’s unpublished working copy. One per template.

Failure rate The share of attempts to apply a given version that Outlook did not accept. The number a staged rollout compares between the new version and the current one.

Footer A legal or compliance block appended below every signature at render time. See footers.

Founding tenant Tophhie Cloud’s own organisation. Billing-exempt, and the home of the platform operators.

Integrated apps The area of the Microsoft 365 admin centre where an administrator deploys the add-in.

Managed client A tenant linked to a partner, configured and billed through that partner.

NAA Nested app authentication, the mechanism by which the add-in acquires an Entra token silently from inside Outlook.

Never-applied list The list of mailboxes that have never successfully applied a signature, produced by cross-referencing the directory against telemetry. See activity.

Partner A managed service provider running Sigil for a client base. Not a tenant. See the partner programme.

Placeholder A token such as {{jobTitle}} replaced with directory data at render time. See placeholders.

Platform console Tophhie Cloud’s cross-tenant operator view.

Rollout A publish served to a percentage of mailboxes first, promoted or withdrawn on the evidence of the add-in’s apply results. See staged rollouts.

Role Two meanings, distinguished by context. A signature role is the slot a template fills: new or reply. A portal role is a permission level: Admin, Editor or Marketing.

Seat A billable licensed member mailbox. Shared and resource mailboxes are free.

Template A signature design containing HTML and placeholders. Library-managed and versioned.

Tenant A customer organisation, keyed by its Entra tenant id.

Tracked link A redirect under e-clk.usesigil.app/r/<slug> that counts clicks without identifying the clicker. See link clicks.